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IOTA Technical Services and Resources

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We are open Monday - Friday, 7am - 4:30pm MST.

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Customer Support


Fax: (520) 741-2837

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Technical Support


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Customer Feedback

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IOTA's Four Promises for Delivering Excellent Customer Support

Submitting Email Orders

You may submit orders to the following email addresses...
Emailing your order can help avoid delays by ensuring your order goes directly to the appropriate personel.

Lighting Agent Orders: agent.orders@iotaengineering.com

Lighting OEM Orders: oem.orders@iotaengineering.com

Power Product Orders: power.orders@iotaengineering.com

Access the IOTA online RMA Portal here

For RMA Related inquiries call Technical Support or email RMA@iotaengineering.com

IOTA's Three Locations

Meet Our Staff


Jeff Price

Vice President, C&I Sales

Eric Wamsley

Eric Wamsley

Regional Sales Manager - West Lighting Division

Matt Carlson

Matt Carlson

Regional Sales Manager - Central Lighting Division

Greg Dixon

Greg Dixon

Regional Sales Manager - Eastern Lighting Division

Shaun McNeil, LC

OEM Sales - East

Eric Fritz

OEM Sales - West

Customer Support

Cybil Bailey

Manager - Customer Support / Inside Sales

Mariette Kehm

Customer Support Specialist - Power Products

Laura Dailey

Inside Sales

Kelli Dayton

Customer Support

Chris Jordan

Customer Support

Jessica Clor

Customer Support

Tech Support

John Kehm

Technical Support Supervisor

Juan Barcena

Technical Support

Frank Beckman

Technical Support

Additional Contacts

Julie Saldana

Human Resources

Daren Hatfield

Marketing and Web Administration

Erika Mitchell

Accounts Receivable





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Thank you for contacting customer support! A member of our Customer Support staff will contact you within 24 hours to discuss your request.





Tell us how we are doing:

At IOTA, we always want to hear what our customers say about us. Your input will be a valuable part in helping us offer the best customer support possible. Thank you for taking the time to speak to us.